Failsafe Gauge Problem: OLED slowly turning from white to red | AEM
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Lazarus
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Last seen: 5 years 10 months ago
Joined: 09/03/2014 - 09:32
Failsafe Gauge Problem: OLED slowly turning from white to red

I've had my failsafe installed for about a year and half now, and I'm noticing that the OLED display is gradually turning RED!  It used to be a nice, crisp, white...but now it's so red that when the Failsafe triggers, there's hardly any visual difference as if flashes from red to white.  It's very frustrating.  I know I was one of the early adopters of this gauge, so I may have an early version.  Has anyone else experienced this?  "Before" and "Current" pics follow:

 

Before

Current

AEM_NS
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Last seen: 1 min 23 sec ago
Joined: 06/06/2014 - 09:31
Unfortunately there is a bit

Unfortunately there is a bit of a limitation in general OLED technology in that the display can degrade over time.  Luckily, the screen is easily replaced by us.  Please contact tech support to setup a return authorization so this can get fixed. 

Lazarus
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Last seen: 5 years 10 months ago
Joined: 09/03/2014 - 09:32
[quote=AEM_NS]

AEM_NS wrote:

Unfortunately there is a bit of a limitation in general OLED technology in that the display can degrade over time.  Luckily, the screen is easily replaced by us.  Please contact tech support to setup a return authorization so this can get fixed. 

 

Awesome.  Thank you, I'll get on that!

damonedowns
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Last seen: 2 years 11 months ago
Joined: 07/25/2017 - 08:09
Hello,

Hello,

Just to revive an old thread, I recently began having this issue with my failsafe as well and I have had mine for 1.5 years. The screen is almost illegible now and I was wondering if this was a warrantable fix? Thank you in advance for your time. 

AEM_NS
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Contact Tech Support. Phone

Contact Tech Support. Phone 1-800-423-0046 Email gen.tech@aempower.com

damonedowns
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Joined: 07/25/2017 - 08:09
Thank you very much for the

Thank you very much for the response!